Privacy Policy

1. Information We Collect

We collect two types of information when you visit our website: personal information and non-personal information.

Personal Information:

Personal information is data that can identify you as an individual. We collect the following types of personal information:

• Contact Information: Name, email address, phone number.

• Account Information: Username, password, billing, and shipping addresses.

• Payment Information: Credit/debit card information (processed securely by third-party payment processors).

• Order Information: Details of the products you purchase and any related customer service requests.

Non-Personal Information:

Non-personal information is data that does not identify you directly. We collect:

• Usage Data: Information about how you use our website, including browsing patterns, search queries, and the pages you visit.

• Cookies: Small text files placed on your device to help us improve the website's performance, provide features, and remember your preferences.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Process Orders: We use your personal information (e.g., billing, shipping address) to fulfill your orders and deliver products.

• Customer Support: To respond to inquiries, resolve issues, and provide assistance related to your purchases.

• Improving Our Website: We analyze usage data to improve the functionality and user experience of our website.

• Marketing and Promotions: With your consent, we may send you promotional emails or newsletters with updates, special offers, or new products. You can opt out at any time by unsubscribing.

• Fraud Prevention: To detect and prevent fraudulent activity.

3. How We Protect Your Information

We are committed to safeguarding your personal information. We take the following measures to protect your data:

• Secure Payment Processing: We use third-party payment processors that adhere to industry standards for payment security (e.g., PCI-DSS compliance).

• Encryption: Your personal data is encrypted using secure sockets layer (SSL) technology during transmission.

• Access Control: Only authorized personnel have access to personal information to perform necessary functions such as order processing and customer support.

While we use reasonable security measures, no method of transmission over the internet is 100% secure. As such, we cannot guarantee the absolute security of your information.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:

• Service Providers: We may share your information with third-party companies who help us perform services such as payment processing, order fulfillment, and marketing.

• Legal Compliance: We may disclose your personal information to comply with a legal obligation, protect our rights, or respond to government requests.

• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies (e.g., web beacons) to enhance your experience on our website. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and track website usage.

You can control cookies through your browser settings. However, please note that disabling cookies may affect your ability to use some features of the website.

For more detailed information about our use of cookies, please refer to our Cookie Policy (if applicable).

6. Your Rights and Choices

Depending on your location and applicable laws, you may have certain rights regarding your personal information:

• Access and Update: You have the right to access and update the personal information we hold about you.

• Opt-Out of Marketing: You can opt out of receiving marketing emails by following the unsubscribe instructions in the email or by contacting us directly.

• Data Deletion: In certain cases, you may request that we delete your personal information. Please note that we may need to retain some information for legal or administrative reasons.

If you wish to exercise your rights, please contact us using the contact details provided below.

7. Third-Party Websites

Our website may contain links to third-party websites, such as social media platforms or partners. These websites have their own privacy policies, which we encourage you to review. We are not responsible for the content or privacy practices of third-party sites.

8. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we discover that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information as quickly as possible.

9. International Data Transfers

If you are located outside the United States, please be aware that your personal information may be transferred to and processed in the United States. By using our website or providing us with your information, you consent to this transfer and processing in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. If we make significant changes, we will notify you by posting a notice on our website or sending an email to the address associated with your account. We encourage you to review this policy periodically.