Shipping Policy

1. Shipping Locations

 

We are proud to offer worldwide shipping. Whether you're in the U.S., Europe, or Asia, we’ve got you covered! Here are some key points:

• Domestic (United States): We ship to all 50 states, including Alaska and Hawaii.

• International: We offer shipping to most countries around the world. If your country is not listed during checkout, please contact us for more information.

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2. Shipping Costs

 

Shipping costs depend on the destination, weight, and size of the items you purchase. You will see the exact shipping charges before you finalize your order at checkout.

We also offer free shipping for orders over a certain amount. International free shipping thresholds may vary.

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Standard Shipping Rates:

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• Domestic (U.S.): Rates range from $5 to $10 depending on your location and order size.

• International: Rates vary based on the country and order weight. We provide several shipping options at checkout, from affordable to expedited services.

You can check the shipping fees at checkout.

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3. Order Processing Time

 

We strive to process and ship your orders as quickly as possible. Here are the details:

• Order Processing Time: All orders are processed within 1-3 business days. During peak seasons, processing may take a little longer, but we will keep you updated via email.

• Business Days: Please note that we do not ship on weekends or public holidays. Orders placed during weekends or holidays will be processed the following business day.

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4. Shipping Methods and Delivery Times

 

We offer a variety of shipping options depending on your location. Estimated delivery times are as follows:

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Domestic (U.S.) Shipping:

• Standard Shipping: 3-7 business days.

• Expedited Shipping: 2-3 business days.

• Express Shipping: 1-2 business days (only available for certain locations).

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International Shipping:

• Standard International Shipping: 7-21 business days (depending on the destination country).

• Expedited International Shipping: 5-10 business days.

• Express International Shipping: 2-5 business days (available for certain countries).

Please note that customs clearance may cause delays in some countries, which is outside of our control.

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5. Tracking Your Order

 

Once your order is shipped, you will receive an email notification with a tracking number. You can use this number to track your package directly through the shipping carrier’s website.

Tracking may take up to 24 hours to update after shipment.

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6. Shipping Delays

 

While we make every effort to ensure timely delivery, shipping delays can occur due to:

• High demand during holidays or promotional periods.

• Weather conditions or natural disasters.

• Shipping carrier delays (e.g., USPS, FedEx, UPS).

• Customs processing (for international shipments).

If there are any significant delays, we will notify you via email.

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7. Shipping Restrictions

 

Certain items may have shipping restrictions due to their size, weight, or destination. These include:

• Oversized Items (e.g., large figures or home décor).

• Items with hazardous materials (if applicable).

If an item cannot be shipped to your location, we will contact you before processing your order.

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8. Customs, Duties, and Taxes

 

For international shipments, customs duties, taxes, and fees may apply upon arrival in your country. These fees are not included in the price of your order and are the responsibility of the customer.

We recommend contacting your local customs office for more information on applicable duties and taxes.

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9. Damaged Packages

 

We take great care in packaging your order to ensure it arrives safely. However, if your package is lost or damaged during transit, please follow these steps:​

1. Damaged Package: If your item arrives damaged, please contact us immediately (within 7 days of delivery) with:

   • Your order number.

   • Photos of the damaged product and packaging.

We will either send you a replacement or offer a full refund, depending on the situation.

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10. Shipping to P.O. Boxes or APO/FPO Addresses

 

We do ship to P.O. Boxes and APO/FPO addresses. Please ensure that the shipping address is complete and accurate to avoid any delivery issues.

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11. Return to Sender

 

If a package is returned to us due to an incorrect or incomplete address, refused delivery, or any other reason, we will contact you to resolve the issue. Additional shipping fees may apply if we need to reship the package.

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12. Special Shipping Offers & Promotions

 

Occasionally, we run special promotions that offer discounted or free shipping. These promotions will be listed on our website or included in promotional emails. Be sure to subscribe to our newsletter to get updates on upcoming sales!

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